Return Policy

Refund Policy — Health Blue

We offer a 10-day refund policy, meaning you have 10 days after receiving your order to request a return.

Eligibility

To qualify for a return:

  • Item must be unused, unworn, and in the same condition as received
  • Must include original packaging and proof of purchase

To begin a return, contact us at:
📩 health.blue1@gmail.com

Note: Returns must be shipped to our return address once confirmed.
Items sent back without prior approval will not be accepted.

For any questions, feel free to email us anytime.

Damaged / Incorrect Items

Please inspect your package upon arrival and contact us immediately if:

  • Item is defective
  • Item is damaged
  • You received the wrong product

We will review the issue and resolve it as quickly as possible.

Non-Returnable Items

We do not accept returns for:

  • Perishable items
  • Personalized/custom items
  • Hazardous materials / flammable liquids
  • Gift cards
  • Sale items are final and non-refundable

If unsure about your item, please email us.

Exchanges

For faster service, return the item first.
Once accepted, place a new order separately.

Refunds

Once your return is received and inspected:

  • We’ll notify you of approval status
  • If approved, refund is processed to your original payment method within 10 business days

If 15 business days pass after refund approval and funds are not received, please contact us.